[Article] Care Certificate Standards 5 and 6: Working in a Person-Centred Way, and Communication.

3rd in the series of articles from the British Journal of Healthcare Assistants.  The article discusses person-centred values and the 9 values this incorporates including individuality, independence, choice, dignity, privacy, partnership working and rights.  Under the communication standard, it discusses the key elements of communicating effectively and being self aware of how we also communication via body language and gestures.

Peate, I. 2016.  Standards 5 and 6: Working in a Person-Centred Way, and Communication.  British Journal of Healthcare Assistants, 10 (1) p 36 - 42

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